Author Archives: aek_admin

COVID-19 procedures

What changes did COVID-19 bring to the clinic?

I am not currently accepting new clients unless you have been referred by a current client.

The minimum amount of time you can book ahead is now 12 hours.  Last minute appointments are a thing of the past. You will get a reminder email/text one day before your appointment. Important protocols and a link to complete a short required questionnaire are included – it must be completed by 8 p.m..
I insist that everyone wears a mask from the time they enter the clinic until they have left the building, no exceptions. If you arrive without wearing one, a disposable one will be provided for you for a fee. Masks with valves or made of stretchy material are not protective and not allowed.  You will be asked to use hand sanitizer immediately as well. 
 Reschedule your appointment if you:
– work in a non medical setting that has has an outbreak in the last 14 days
– left Canada or entered ANY airport in the last 14 days
– have picked up a traveller from an airport in the last 14 days or been in contact with an international traveller in the last 14 days
– been with other people without following social distancing guidelines and wearing appropriate ppe – this includes having been out at a restaurant eating with others not from your household
– were in contact with a confirmed case of COVID-19 without proper ppe in the last 14 days
– anyone in your household has is currently isolating
– have tested positive for COVID-19 (without a negative follow up test)
– you feel unwell for any reason

You must reschedule your appointment for 14 days after you have no symptoms or be symptom free for 24 hours after you have received a negative covid test result

Do not bring anyone with you to your appointment (support person excepted). Please use the bathroom before arriving. Payment details have also changed – please read your reminder email.

I must wear a surgical mask while in the room for your treatment and I also wear a face shield.  You will notice social distancing signs, the chairs were replaced. Hand sanitizer is in every room. The treatment room has a basket on the chair for your belongings (including phone, keys, purse/wallet and clothing). More contactless payments are encouraged – direct billing continues but deductibles and other payments will now be by e-transfer.
As always, the linens are changed between clients and bleached in the laundry. High touch surfaces such as door knobs and railings are disinfected several times a day.

Safety is our highest priority at An Essential Knead for clients and RMTs.  While we continue to do everything possible to minimize the risk of contact, if you or anyone in your house is at high risk, please consider staying home.