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What benefit companies can you bill to?

We also offer billing to your extended health benefits company if you are with:

  • Blue Cross (Ontario and Alberta)
  • Canadian Construction Workers Union
  • Chamber of Commerce Group Insurance
  • Claim Secure
  • Co-operators
  • Cowan
  • Desjardins (payment always goes to the plan member)
  • Empire Life
  • Equitable Life (with difficulty)
  • First Canadian
  • Great West Life
  • GroupHEALTH
  • GroupSource
  • Green Shield
  • Industrial Alliance
  • Johnson Inc.
  • Johnston Group Inc
  • LiUNA Local 183
  • LiUNA Local 506
  • Nexgen Rx
  • Manion
  • Manulife Financial **
  • Maximum Benefit
  • OTIP **
  • RWAM
  • SSQ
  • Sunlife Financial
** Currently Thomas and Christina cannot bill to Manulife/OTIP because of difficulty with their accounts.  This is a problem on the Manulife/OTIP side, nothing to do with the Therapist. You can still be reimbursed after seeing them but you have to pay for your visit **
We accept cash and debit for payments of deductibles or where insurance isn’t available/accepted. While we do also accept Visa and Mastercard, due to high processing fees, we would appreciate the use of cash or debit where possible.  We do not accept cheques as a form of payment

Please note that each policy is set up differently based on how your employer arranged it. Some policies don’t allow for us to bill electronically (ie Federal employees), some allow us to submit the claim but not receive direct payment (it can only go to you) and others have different restrictions.

We can only work with how your employer has set up the policy but will explain it to you as we receive notification from the benefit company. We cannot tell you in advance if your payment will be accepted or not, sorry!

Co-ordination of benefits is not yet available through the billing system.

Please always bring a form of payment (i.e. debit) to your visit. Sometimes your benefit payment will go to you, not us, in which case you will have to pay us at the time of your visit.

If your policy requires a doctor’s note for coverage, it must be submitted and processed by your benefit company before we can do any direct billing.  We do not need to see your doctor’s note.